CDS tools help Kettering Health Network increase MRI screenings while boosting operational efficiency
Kettering Health Network has successfully used Clinical Decision Support (CDS) tools to solve a common administrative headache: the complex pre-authorization process for MRI scans. By integrating these digital tools directly into their electronic health records, the network automated the check against "appropriate use criteria." This ensures that every MRI order meets the necessary medical guidelines before it is even sent to insurance, drastically reducing the number of denials.
The impact has been significant. The system not only sped up
the approval process, freeing up staff from hours of phone calls with insurers,
but also led to a measurable increase in the number of necessary MRI screenings
performed. By removing the friction from ordering advanced imaging, doctors
were able to get their patients into the scanner faster. This efficient
workflow proves that when administrative hurdles are removed through
technology, patient access to critical diagnostic care improves alongside hospital
operational efficiency.
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